FAQ

ORDERS

Where is my order?

Will I be taxed?

What happens if an item I've ordered is no longer available?

When will my credit card by charged?

Can I make a change to my order such as the shipping method or merchandise size?

Need to send a gift and can’t decide?

SHIPPING

Do you ship internationally?

How much will shipping cost?

How do I track my package online?

Do you ship to P.O. boxes or APO/FPO addresses?

What happens with returned packages or failed deliveries?

RETURNS

How long do I have to return an order?

How do I return my order?

What will it cost to return my order?

Can I return or exchange my items at the Opening Ceremony retail stores?

Return Policy Requirements

Do you offer price adjustments or price matching?